Originally Posted by
TerryK
The check in agent probably didn't realize that you have checked-in online and checked you in again. @:-) I always remind the agent that I have checked in online. Your record will be in a different system and they need to know to look for it.
I think OP meant using the self-service check-in kiosk. I never use that because after the BP is done, I am still supposed to go to a counter to have my passport checked - so it becomes a 2-step process instead of one.