Originally Posted by
Irish Alien
My wife and 2 children are due to fly back from Disneyland in 2 days. I signed them all up for the elite trial program hoping to get them all upgraded to make the trip more special. No luck for the outward flight.
The problem I have is that I booked one of my kids on an award tickets. My wife and daughter have been upgraded to F but my son has not. It is a case of all or nothing as he does not like to fly and my daughter is too young to sit on her own.
I contacted the platinum line and they told me there was no way to get him upgraded because he is on an award ticket. Is there any way I can get him into F as this would be a nice suprise for them to finish their vacation.
Dear me4yankees,
Thank you for visiting usairways.com.
I apologize for the delayed response to your email. We are currently
experiencing a high volume of emails since the merge of the US Airways
and America West reservation systems. Thank you for your patience and
continued support of the new US Airways.
The only way to upgrade on an award ticket is to purchase the upgrade
30 hours prior to departure. If available, you will be given that option
during web check in.
You may upgrade to First Class 30 hours to 30 minutes prior to your
scheduled departure time at the US Airways/America West airport ticket
counter, your departure gate, one of the QIKCHECK-IN kiosks, while
using US Airways Web Check-In, or by calling US Airways Reservations at
800-428-4322. Upgrades may be purchased at the rate of $50 per 500
miles. Direct flights are calculated ORIGIN-TO-DESTINATION.
GoFirst is available up to 30 hours prior to departure on domestic
flights for $50-$250, depending on length of flight.
GoEnvoy is available up to 30 hours prior to departure on flights
to/from Europe for $500. GoEnvoy upgrades are available the day of
departure at the ticket counter in the airport.
Use the following link to view additional information and Terms and
Conditions.
http://www.usairways.com/awa/content...oupgrades.aspx
If you have any further questions or concerns, please feel free to
reply or call our Internet Support Desk at (800) 327-7810. We know that you have many choices and we thank you for choosing US Airways!