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Old Apr 11, 2007 | 2:30 pm
  #6  
PanAmFT
 
Join Date: Sep 2006
Posts: 222
Survey

Yes, received one for the flight for which I spent half the time in coach and half up front (hubby got the only upgrade). I presume I was targeted because it departed about 45 min. late. Which might have been a problem if we had a tight connection, but we didn't.
Pilot had announced an issue with the count of passengers and baggage; actually, a couple on board with outstanding criminal warrants had to be escorted off and their bags off-loaded.
I thought it was handled as well as possible. Innocuous-sounding - though technically true - announcement didn't alert the criminals; once the bags were off and the authorities there, they were removed quickly and with a minimal amount of fuss.
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