Originally Posted by
gzfnp7
JetSet78
I REALLY appreciate your offer of help, but I hesitate providing personal info such as my onepass number. I am not experienced with this board and am not sure if this is a good idea. Are you a different person than COInsider who very nicely has also offered help?
Anyway, is it too much to expect a timely reply within about 3-5 days to an issue? At least shouldn't I
have gotten an e-mail saying that my e-mail was received and is being researched?
GZFNP7
Yes, GZFNP7, there are other members of the CO team that may offer assistance with certain matters. You are encouraged to follow-up with whatever channel you're most comfortable with.
Most e-mail correspondence is addressed or advised of pending research within 3-4 days.