Here is my abbreviated tale: 2 weeks ago my husband and I were scheduled for an a.m. flight ewr-bna, which was sold out. The GA asked for volunteers. We gave up our aisle seats for a flight that left 5 hours later and were issued $350 vouchers and boarding passes with exit row seats. 5 hours later as we were being boarded on a CRJ and were first in line (since I am silver elite) the GA said she did not have us in the computer and did not have any seats on the flight. She spoke loudly and practically accused us of missing an earlier flight and trying to sneak on this flight. She said we had to step aside while she boarded the flight and said we might be lucky if she has 2 window seats in the back of the plane, since she had been putting people from the later flight on this flight. I explained we had GIVEN up our seats and I had boarding passes in my hand for exit row seats which is where I would like to sit. She yelled at me that I was in no position to demand anything and that I would be fortunate if I even got a seat on the plane. My husband who is a big guy and over 6' and I ended up being put in window seats in separate rows on the CRJ. At the least it was unacceptable how I was treated and now waiting for a reponse from customer service is not helping.

Any opinions from more experienced flyers than me?