I am in desperate need of some help to finalise a DONE4 booking ex MNL. I have had the route validated, and confirmation of the cost and taxes. My first segments are with CX, thus I need to arrange payment and ticketing through them. My problem is to actually make contact with them. I have phone numbers and fax numbers, and have sent 4 faxes without any reply, and made approximately 10 calls - each time hearing a recorded message saying the "all the operators are busy - call again later", and then it hangs up!

It would seem totally impossible to actually buy a ticket from CX in Manila. I have been trying now for three weeks.

I know that some have had experience with the CX Manila office, and have reported that it seems rather disorganised.

So, what are my options? My DONE4 was tantalisingly close. I could arrange payment in Australia, and pay the higher price I guess. Or buy from somewhere else in Asia, as I would like to vist the continents in the order Asia - South-west Pacific - Europe - North America.

As always I welcome any suggestions from the combined wealth of experience on FT..