<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by influential:
Dave - no, I realised (eventually) that the on-line facility was only for Qantas, it was with a fairly unhelpful character on the end of the Qantas UK phone line.</font>
I assume that you just asked for 1st class availability on LHR-JFK. They werent doing anything silly like looking for economy award availability were they? I had that the 1st time I tried booking. They were telling me no availability until I prompted them for 1st (Z) class
Dave