Must agree with capetonian - just back from a trip LHR-CPT-LHR in J out in the 343 and F back. Hard product excellent in both (better than BA or QF) but service in J, while friendly enough, was forgetful and kindoff off-hand. I noticed the other FA in the rear J cabin seemed a lot more switched on. In F the service was excellent. One thing I noticed in both classes was that I had to ask for wine with dinner. Champagne a-plenty, which kept on coming, and when I did ask there was no probs obviously, but I thought they would want to show off some of their very good still wines the way Qantas FAs do.