Originally Posted by AVIZ

I know we always have complaints about UG avail and the ground crew at TLV, but I am sure thiswould never happen in CO land...

Cousins of mine show up at JFK 9:15 PM Saturday night for LY 11:50 PM flight. Sabbath ended 8:00 roughly so earliest you could make it from Brooklyn is in the area of 9 PM. So they wait online, finally their turn to check in and alas "we don't have seats for you". No explanation, no offer to rebook, nada. What about the fact they have hotel reservations for the whole family for Passover...oh right El Al doesn't care. I have no problem with an airline overbooking by 45 to ensure they go out full and don't lose revenue, but what about a plan? They had months to work on re-route options with other carriers.

The good news is Larry just got 2 more 6-10X yr TLV pax.

Happy Passover to all!

Avi