FlyerTalk Forums - View Single Post - Club agents no longer able to see incoming flight info?
Old Apr 4, 2007 | 12:33 pm
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SS255
10 Countries Visited
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Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 7,120
Club agents no longer able to see incoming flight info?

I am in the PHL club now, waiting out a 90-minute (as of now) delay. (What else is new?) I asked the club agent if she knew what the cause of the delay was, and she said "a mechanical on the incoming flight." I asked her if she could check the status of the incoming flight, and she said "not anymore." I asked another agent, and received the same response. I wonder if this is a true limitation of QIK, or if it is just a result of lack of training.

By the way...it stopped raining about an hour and a half ago, but at least 3/4 of the flights are either delayed or cancelled.
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