Originally Posted by
bigguyinpasadena
The disrespect Marriott has shown its best customers this past year far outwieghs any "hidden secret"levels of elite treatment Marriott says they have in store.I for one am not going to give them any more loyalty-they have shown me that revenue is more important than loyalty,and I will return the favor.
I understand the landscape has changed with the changes in points (stay anytime) and the sweeping increase in star levels requiring more points for stays - but something should be said for consistent experiences.
I have stayed many nights with Marriott and I do appreciate the consistent experience I get. I don't think any hotel chain is going to be over generous when it comes to rewards,and if they are - there is a goal in mind, and once that goal is attained they will adjust the program.
One thing I like about Marriott is they are everywhere, and usually close to the spots I need to be. I don't like commutes, so whichever chain is closest to the office is going to get priority.
I originally asked this question because I noticed a lot of people have multiple status with hotels, I do to - Hilton gave me Silver. The problem is, I am not always impressed with Hilton and I have always enjoyed Marriott.
When I was platinum in 2005, staying at a full service Marriott, they did a lot of nice things for me - especially one weekend when my wife visited and they sent chocolate dipped strawberries and champagne to my suite. Of course, I had spent a ton of money that year (I never checked out, even on weekends when I flew home) - but it was nice.
I think every hotel has it's strength's and weaknesses, and those will change from time to time - but in the last ten years I've had a nice consistent experience with Marriott and will stick with them.