Originally Posted by
John26
One last thing about WN: A lot less can go wrong on a 1-cabin's domestic Ted or LCC catering than a 3-cabin int'l. Most UA FAs are pretty chill when catering shorts them a bunch of diet cokes on LAX-LAS (since customer expectations are not very high in that market). But when it comes to missing meals or busted suites on an int'l flight for customers who paid $16,000 for their F ticket, it's not nearly as easy to deal with.
Exactly. The complexities of operations between WN and UA are simply not the same. The layers and variables on a UA (F/C/Y cabins, E-/E+, IFE, Elites/Non-elites, passengers connections, etc, etc) open up far more avenues for dissatisfaction.