Last year at Westin Detroit Airport, I got charged for a 1 box dropshipped by westin online shop. Both parties agreed to ship/store until my arrival, but never mentioned about charge.
At the time of check-in, they told me there'll be $10 charge, but finally get that charge off(same reason what everyone talk about-no advance notice).
--If westin.com's goods, they shouldn't be even charging S&H I think but...