Originally Posted by
Viajero
But don't you run the risk, between the cancellation of the first award and the booking of the second, even if done in seconds, of one or more of the award seats going back into paid buckets (not becoming available again as an award seat)?
There shouldn't ever be any cancellation -- just keep adding segments to an existing record. Then, when the last segment is added, ticket it.
The AAgents do need to modify the record to change the type of award that it says will be used, but as far as I know that doesn't cancel anything.