FlyerTalk Forums - View Single Post - Refundable ticket and refund
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Old Mar 31, 2007 | 5:03 pm
  #6  
kingalien
FlyerTalk Evangelist
 
Join Date: Dec 2004
Location: Grazie Gold Lounge
Programs: UA-2MM; GalacticXpress-Irridium
Posts: 10,332
Yes, clicking on Cancel will cancel the flight. If the fare is refundable, CO.com will now ask you if you want to retain the funds for a future flight or refund the amount to your original method of payment.

This is actually a new feature. Used to be it would just refund the money but more recently the option to retain the funds for a future flight was implemented. Now if only CO.O.L will keep track of funds from canceled non-refundable itineraries.....still waiting for this feature CO Insider .
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