Originally Posted by
GetAA81Back2ARN
First of all I think it is actually 4 hours delay on langhaul flights. Second, the airlines only need to provide vouchers if it does not affect the possibility to keep the new schedule or having people leave the boarding area will delay the flight even further.
So by delaying a intra-european flight by 1h45min and then continusly for 15-30 minutes they does not need to provide vouchers. Or 3h45min if it is a longhaul flight.
Finally, if they keep people onboard the aircraft no vouchers will be handed out...
Sure, I see your point, but this flight was delayed around 1 hour at the time, so time wise it's not possible this was done to avoid some food vouchers.
It's very hard to use vouchers in CPH when you are at the intercont gates, so I see the logic to keep the people at the gate if there's any chance they can fix the problem. (250+ pax all around CPH getting dinner?? what a mess)
I think it's more important to both SAS and the pax to get the flight going than get a lousy DKK 50 voucher. To have an A330 parked at the gate costs a lot more than 250 sandwiches...
At ARN it's easier and I'm quite sure I got a voucher when SK945 got delayed 2:30 mins