<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by fed planner:
I may still be in a honeymoon period with NW, but the whole culture is different, and I like it.</font>
For anyone who can remember NW back when Don
Nyrop was in charge....
DL now has that culture, and NW is getting more and more like the old culture at DL (pre-Leo).
I'd say something along the lines of "the last shall be first", but that might bring too much commentary from the CO flyers!!
Suffice to say that this soon-to-be ex DL PM (and new NW PE) thinks that NW has to be the most customer oriented of the Big Six.