GRRRR!!!
I checked in at half two and had booked a Royal Park Exec at £219. They reduced my rate to the Inner Court rate at £179 and "upgraded" me back to my original room.
I waited 4 hours while they dithered and eventually stayed in the Inner Court for the first night.
You weren't the guy who had black pudding delivered to him at breakfast on Sat were you? I was jealous!!!