FlyerTalk Forums - View Single Post - Problem with miles from National Car Rental

Mar 28, 2007, 9:06 am

#8

mrhotelman

Suspended

Join Date: Nov 2006

Programs: US Chairmans, Air Tran Elite, NWA Silver, HH Diamond, Starwood Gold, Marriott Silver, IHG Gold

Posts: 394

Quote:

Originally Posted by ackpfft

I had this same problem from last Dec. US and National both blamed the other. US repeatedly (4-5 times) promised me that they would manually add the miles but never did. I never did get the miles....Maybe I'll annoy the CP dest again since they promised to have a supervisor call me about it when it got fixed. 2nd time they've promised to have someone call me but no one calls.

US is not responsible for giving you the miles as the request has to come from National. In most cases its the partner that isnt holding up their end of the bargain.