FlyerTalk Forums - View Single Post - Best way to handle aftermath of awful agent?
Old Mar 26, 2007 | 4:38 pm
  #13  
azepine00
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Originally Posted by daveland

Sequence of events:
- GF had mistakenly booked corporate rate which was $39. Website shows normal weekend rate at this location for her car type at $44.95. Agent used her "judgement" to say that without the corporate rate it would now be $85/day (!!)

- ... She at this point calls me to ask if this is true. I
I hope you resolve it to your satisfaction by why didn't you at that point call National (or go online) to make a regular reservation under her name?
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