I am a current Cingular customer in a Rural area and am doing a test switch to TMo this week.

I have been very happy with my Cingular service for the last 4 years, but I have not been happy with Cingular pricing and customer service. To get anything done with Cingular you have to threaten to drop them and then be transferred to the retention department, only then do you get someone that can and will resolve your issue.

I have used a TMO sim in my phone and had the same quality service as Cingular. With TMO's recent roaming agreements I don't think coverage will be an issue any longer.

I am currently on a Cingular family plan with 4 phones, all phones are unlocked and quad band. I expect to save about $50 a month switching from Cingular to TMo. A key cost savings will be TMo's unlimted text messaging at $20 a month for a family plan - my kids do more texting than talking.