Originally Posted by
DanTravels
Upgrades are one thing. Screwing around with FF numbers seems to be another - and happens to be what this thread is about.
Sorry if my comment was OT, but it was in response to someone else's statement in the thread.
Originally Posted by
DanTravels
So... during online booking, I think NW treats partner FFs well.
100% in agreement with you there. DL.com should be able to handle input of non-DL FF #s at the time of ticket purchase, no question. However, I don't think that's what this thread is about--it's about NW FF#s disappearing from DL tickets in favor of DL FF#s.
There seems to be a sentiment among many that DL deliberately removes NW FF#s from people's records and inserts a DL#. I don't believe that to be the case. In my experience, it's a screwup. As
NOLAnwGOLD points out, if there's already a DL FF# in your record, many agents will simply add your NW# rather than deleting your DL# then entering your NW#. This is likely to cause miles to go to DL rather than NW. Is that wrong? Yes. Should the agents be trained better? Yes. Is it a nefarious plot on the part of DL to 'screw with' peoples FF accounts? I think not, but you're free to disagree.