Originally Posted by
MikeMpls
I wouldn't characterize it as poor treatment as a DP system in need of upgrading. DL's computers have long been considered by all parties (and admitted by DL mgmt) as the obstacle to reciprocal upgrades and better handling of non-DL elites.
Fair enough. NW has invested heavily in improvements to technology and automation to benefit its pax - including those in partner FF programs. And it shows.