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Old Nov 26, 2002 | 8:29 am
  #9  
PARSpro
 
Join Date: Sep 2001
Location: Mall of America, WorldGateway, and points between
Posts: 373
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ralfkrippner:
VegasAgent may I ask you if those endorsement rules and the BUMP program are still in place after the recent changes to standby rules and change fees?

How would you handle a situation where a fullfare F/J pax on a ticket of another airline shows up and wants to check-in for a NW flight where you have space available but the full-fare on NW would have been significantly higher?
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A memo recently was put into our computer system indicating that the BUMP program is still in effect.

NW will accept any other N. American based airline (with which NW has a ticketing agreement) for travel on NW as long as there is a dollar value to the ticket.

Examples of tickets NW will not accept without being reissued are BULK tickets, frequent flyer tickets and Industry Discount (non-rev) tickets.

Even if NW does not get the full face value of revenue on the ticket, the customer will usually think of NW first the next time (s)he needs to fly.
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