Well, I got my email from Customer service today. Not even an apology for the problem. All they said is deal with it. I will never fly them again after using the one true blue pass I have (something I will probably give to a friend now). What upsets me the most is after the lies and mis-information they provided me, they did not even acknowledge the problem, they just skipped over the mistake!! I will try the corporate office this week but dont expect much satisfaction.

Any other suggestions??