FlyerTalk Forums - View Single Post - Platinum and Avis Preferred Select
View Single Post
Old Mar 24, 2007 | 11:17 am
  #13  
mbreuer
 
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Originally Posted by attydave
Yes, that's correct. The only program that provided any tangible benefit (re: car rentals) was Avis with the one class upgrade - which I have used pretty frequently (e.g., rent premium, upgrade to luxury).

I still haven't heard from customer advocate. Just to clarify someone's post above, I believe there are two tiers of Avis First - the first includes a one-car upgrade. The second begins giving you free rental days as well as the upgrades. At least that's what one of the very conflicting stories I got was. There is information on the Avis forum that contradicts this, however, so who knows.

Of interest, as I said above, the CSR at Avis has apparently given me Avis First membership (she said it was permanent and wouldn't go away, Avis supervisor - probably correctly - said it would go away if I didn't meet a rental threshold in a period of time). However, when I go to www.avisfirst.com, I can't register my wizard number and can't log on to the site - it says "Our records indicate you are not a Avis First member".

Now, as I understand, this program literally was rolled out 1-2 days ago and they are still working on things like the website. So who knows what is going on.

But, as far as this forum goes - the bottom line is that, as of now, Amex Plat fee goes up, benefits go down. At least temporarily. In the big scheme of things, no big deal - can always get a different credit card. But the lack of coordination between Amex and Avis, and the very obvious surprise of the Amex supervisors at this change, is interesting.
This is consistent with what Avis told me. They added that there is as different site for the "low" tier of first (the one for Plat cardholders with 3 rentals). She said it won't be up for about 2-3 weeks. When up it'll be "www.avis.com/avisfirst"

If you go there, you can't login yet, but it does display the same phone # I got from Amex yesterday: 1-866-842-5552.
mbreuer is offline