Originally Posted by mdjtlj

Greetings,

On SFO-IAH yesterday afternoon, in 3A (Y-UP). During boarding was approached by a gentlemen who had the same assignment as mine. Upon handing our boarding passes to the F/A (mine was from the kiosk, his was on printed stock from the gate), and the obligatory few minutes, he is reseated in coach. Didn't appear upset, actually seem more surprised that 3A was in front of the bus, a once a year traveller.

Later found out that the guy had the same exact name as I did and had approached the gate attempting to change his seat (middle), so it appeared that the G/A pulled up what they thought was his reservation, in all actuality it was mine, and the G/A just reprinted my boarding pass for him..... argh.......

OK, mistakes happen, but if we all get our boading passes scanned (they were doing this as we boarded, and we are all getting the obligatory beeps), how could their system let two people board with the same seat assignment and two boarding passes for the same reservation????

The second question is, will I lose the 2 EQM's and the miles when the systems get audited?