Originally Posted by
Cheetah_SA
I'll try that if this current attempt fails. Maybe I'm paranoid but given that they wouldn't touch it at the issue stage because CX was the first transcontinental carrier, I half expect them to tell me I must go back to CX since they issued it.
You can insist for any OW carrier (even EI until April 1) to reissue any OWE ticket. The Oneworld agreement rules are that they must do so. Now they can make your life very miserable, and make lots of mistakes, but they are not allowed to refuse. The initial ticket issue allows the airlines to refuse, only the airline flying the first international sector must issue the ticket (they don't have a choice). E-tickets really complicate things, often only the issuing airline can see the whole ticket, but that is an implementation problem and a choice by the airlines to not spend the money to fix it.