Originally Posted by
alvn
To me, unfortunately, this crystallizes why airline service is unlikely to improve, in most cases.
I agree - And to answer your question, no I don't think people stick by their vows - They pick the cheapest flight.
I do think the competing airlines could help themselves if there was some mechanism for a passenger to ask the airline to price-match. i.e. If I can fly from A to B for $X on Airline Q, but I'd rather fly Airline P becuse I'm "Never Flying Q again!" there should be some mechanism to request that Q match P's price.
Cheers,
Geoff Glave
Vancouver, Canada