Originally Posted by
fozz
I have a reservation I just made though my corp agent with a full Y fare and did the 'upgrade' option on co.com. The res also has a united leg on it and the upgrade never completed. I called the elite line and she finished it, but now I can't pull up the itinerary at all online.
I came here to report the exact same problem. co.com support was able to give me a seat assignment but couldn't fix the reservation so I could access it online.
I'm going to PM coinsider with my pnr.
Update: it seems to be fixed.