FlyerTalk Forums - View Single Post - NWA gave me 2500 miles for leaving late
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Old Jan 27, 2004 | 7:07 pm
  #2  
Radiocycle
2M
50 Countries Visited
100 Nights
20 Years on Site
 
Join Date: Jan 2002
Location: BSB
Programs: DL 2 MM
Posts: 4,967
Sometimes delays are noted, and customer Relations posts extra Worldperk points in pax accounts for the people affected by the delay.

Usually a letter follows apologizing for the delay.

Good, old fashioned customer service!

RC
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