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Thread: CS Gives me 5K miles for late flight - from survey comments??
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Old Mar 22, 2007 | 10:16 am
  #9  
canada61
 
Join Date: Dec 2006
Programs: Starwood Plat UAL 1MM Hertz 5* Hyatt Diamond NAT Exec Elite AA EXP
Posts: 103
Originally Posted by Jlock
I filled out a survey a while back with a little constructive criticism and I received a (form) letter from Pam stating they will try to do better. Yesterday, while on UA 246 diverted to Indianapolis (DEN-ORD), sitting in Indy for 4.5 hours, I received another letter saying 5000 miles will be deposited into my acct. Funny thing is, I only filled out one survey. I'll take the miles anytime.

Jlock
It IS a bit comforting to know that someone is reading those surveys and they just dont go off into to cyber hell.
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