I currently have an AGR redemption reservation for a roomette on train 97 from WAS to SAV on 3/30. When I made the reservation, there were no bedrooms available, so I settled for the roomette. However, I have been checking most days to see if a bedroom might open up, since I have never had a bedroom before and wanted to check it out. Plus, there are two of us so it seemed like it'd be better to have the extra room.

This morning, although seats and roomettes are both sold out, I did notice that there is bedroom availability. I called AGR immediately and asked to book the Bedroom and cancel the Roomette. However, the agent I spoke with said that he did not see any Bedroom availability. I told him I could see it on the website (indeed, I could get as far as entering payment information for the room - didn't want to go any farther), but he said he showed no availability. So I hung up and tried again - same thing from the second agent. Though both agents were very helpful, they each said there was no bedroom availability.

I still see availability on the website, so I am somewhat confused.. has anyone else ever experienced this? I plan on trying to call back once more later, but thought I would check here first to see if anyone else has ever been in the same situation. Thanks in advance.