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Old Mar 21, 2007 | 11:19 pm
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MikeyZBT
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Originally Posted by stangbuilder66
Say you are on a flight that has a 3 hour delay because the plane is broken. You go to the gate agent and they give you a $100 voucher for your troubles. So you get on the plane and are delayed another 1 hour as they feel the need to double check the repair they made to make sure you are 100% safe. Then you get to your connection point (much more likely on a hub-n-spoke legacy, but roll with me on this one) and you have missed your scheduled connection because they didn't hold the plane for 3 hours. Now you are getting into your final destination 7-8 hours later than your original time because of the missed connection...but you have your $100 voucher. Now the airline is in the situation of having to issue ANOTHER paper voucher/voucher card...or they say you were already comp'ed and are S.O.L. Issued more comp, no big deal right? Now you have TWO cards or vouchers to keep up with instead of just waiting until it was all said and done, getting to your final destination and then raising the whole issue at once and getting any comp that you deserve.
I always try to get booked on another flight, but the only time I request compensation is to cover the hotel I have to pay for when I am missing my connection on the last flight out. And, to be honest, because of scheduling, there is a greater chance of getting a "very late night" flight on a legacy because of overnight flight... that WN doesn't have.
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