Great thread, IP! Thanks for putting it all together.

I've got a couple of quick questions...

When one uses travel vouchers, are they valid only for the fare basis, or are they valid to for taxes/fees too? Say a fare is 200.00 and the taxes/fees are 50.00 - does the person with a 300.00 voucher have to pay the 50.00 and get an MCO (valid for future travel) for 100.00? or does the 300.00 voucher cover the 250.00?

Also, if a bump occurred and someone chose an free ticket over a voucher, since it is essentially award travel, does that mean that the customer would be responsible for paying the taxes and what about booking windows - can it be used as a last minute ticket, or does one have to pay a ticketing fee if used within a certain time frame?

Thanks!


[This message has been edited by bhatnasx (edited 10-20-2003).]