Originally Posted by
mike_plat
The fact that--unlike with Continental--web problems are not "sticky" under every airline on this website is an good indicator that Continental's is worse than most.
How many other airline web sites have you used? Continental's is
much better than any of the others that I have used. I would counter your argument by reminding you of the fact that Continental has a representative here and that they are actually interested in solving web site problems and in soliciting feedback. I don't see any other airlines doing that.