FlyerTalk Forums - View Single Post - Oneworld Emerald

Mar 21, 2007 | 1:21 am

#15

virtualtroy

Join Date: Mar 2002

Programs: QF Platinum (OW Emerald); QF Lifestime Silver; BD Diamond Club Gold (*A Gold)

Posts: 4,786

Quote:

Originally Posted by Dave Marsh

Thanks for your help.

Unfortuantely it takes forever on the call centre, I will give up this time. Hopefully next time on a BA LONGHAUL this problem will be resolved!

Just wondering should I enter my Sapphire QF number in just to test out the system???

You may find it more helpful to look at one of the earlier threads on this:
How to tell BA about ba.com seating errors
http://www.flyertalk.com/forum/showthread.php?t=635484

started by one of our resident BA lurkers, BA Nick. It helpfully includes an email address for notifying such errors. It couldn't hurt to shoot off a separate email to customer services (India) to advise them that the call centre rep(s) you spoke to haven't been properly briefed.

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