This is like the oldest problem with this website. I first saw it a year ago or so. You should be OK with the EQM's (as long as you bought in on continental.com).

It boggles the mind that CO can't fix a problem that has festered for so long. Damnation! I spoke to continental.com support today about something else, and they are blase about the problems they have. "Websites have problems" is what she said (or something to that effect). The fact that--unlike with Continental--web problems are not "sticky" under every airline on this website is an good indicator that Continental's is worse than most.

50% of the time I sign into my account, it crashes and pops me to an error screen. This is such a simple transaction. WHAT IS THE DEAL???