Hi Everyone,

Since our old continental.com sticky was in need of a refresh, I’d like to start a new one. In this new thread, I’d also like to include things that you’d really like to see on continental.com. I’ve started this “Wishlist” off with a few suggestions I’ve seen posted here on FT over the past few months. As always, I’ll do my best to edit the items in this post and update the status whenever I can.

Also, I'm pleased to report that our continental.com preview site is coming soon, and I’d like to formally invite our FlyerTalk community to participate. This is something we know you’ve been asking for, and this summer we’re going to make it happen. Participation will be limited to registered OnePass accounts. To register, just send an email to [email protected] with your FlyerTalk handle, OnePass number and your primary email address (if different). Once you’re registered, we’ll email you a preview invitation and link every time the pre-production version of our site is launched.

Below are the master lists (last updated 20-Mar 2007):

Wishlist (New Features You'd Like To See)

• Add more OnePass/SkyTeam partners to reward availability
• Add ability to book stopover rewards
• Add ability to book BusinessFirst mileage upgrades
• Add ability to make flight changes without a fee during irregular operations (like severe weather)
• Add ability for Northwest Elites to confirm an instant Elite upgrade when booking a full fare (Y class) ticket
• Add BusinessFirst and SkyTeam Elite Plus lounges to Presidents Club Locations section
• Overhaul online mileage reward charts
• Within the Flight Status function, add high-level flight status information to the search-by-schedule results (instead of having to select individual flights)
• List the Audio Video On-Demand (AVOD) movies and audio sections to the Inflight Entertainment section

Items To Be Addressed (Existing Features You Wish Worked)

• Reward seats on partner/interline itineraries sometimes show as available when there are no longer any seats left
• EWR-HKG does not show available in BusinessFirst when requesting "lowest refundable" fare for the First/BusinessFirst cabin
• Availability for some international-international connections sometimes incorrectly returns a “no available flights” results when the search request times out
• Unable to redeem $99 companion certificates
• Reward calendar intermittently shows the wrong corresponding color for a date
• Sometimes trying to add a new traveler results in an error saying the traveler is already in your profile
• Unable to apply gift certificate or electronic travel certificate funds toward a reserved itinerary

• Intermittent issues with retrieving reservations (e.g. returns a "unable to view latest information for this itinerary" error
• When upgrading an existing reservation using miles for a multi-segment itinerary, sometimes the upgrade doesn't process for all eligible segments
• Itinerary price sometimes not displayed correctly for reward reservations that are put on hold
• Same-day roundtrips are labeled incorrectly in the summary view in My Reservations (e.g. from San Antonio to San Antonio)
• Bookings sometimes get moved to the “Past” section after first part of the itinerary is flown, even though there are still future date segments in the reservation
• Unable to divide multi-party reservations
• Unable to assign different names to reservations that have been divided
• Trying to reissue a ticket or make a flight change sometimes results in an error
• Cancelling an unticketed itinerary results in an erroneous message (and email) stating that the ticket value is valid for the future
• Johannesburg (JNB) is not recognized on itineraries (shows as blank) and subsequently all flight durations to/from JNB are miscalculated
• Some reward classes of service on flights operated by partners are showing as “Economy Class” when it should be “Business Class” (e.g. O class on Air France)
• Flights operated by other carriers that aren’t OnePass partners show mileage amounts and Elite qualification percentages in the “OnePass Miles/
  Elite Qualification” column
• When accepting a schedule change, the original flight and the new flight are displayed as a connection with a calculated connection time (e.g. 0 minutes)
• Not all information is retained for cancelled itineraries (e.g. date created, etc)

• Unable to select seats for the individual legs of a multi-stop flight (e.g. IAH-GRU-GIG)
• Seats assigned online for multiple parties are sometimes getting transposed on the receipt confirmation

• Error message sometimes states that Continental doesn't fly to the requested airport (occurs when the request times out behind the scenes)
• Flight status notification request returns an error when using pda.continental.com
• TripAlert for on-time status does not include the scheduled departure time
• TripAlerts sent in HTML format instead of text
• EUA notification e-mail sometimes labels “F” class as “BusinessFirst” instead of “First Class”

• EliteAccess and OnePass number sometimes not reflected correctly on boarding passes for reward tickets (occurs with Online, Kiosk and Curbside)

• ”Remember Me” doesn't work with Internet Explorer 7
• Menu bar doesn’t display correctly when viewed in 1920x1200 resolution

• Content and link errors on the Israel site (link to Kosher chef page and menus are missing, Israel RewardOne chart reverts to U.S. version)
• Toll free number listed for Duty Free is valid in the U.S. only, not the U.S. and Canada