Originally Posted by
rkkwan
4. During a major weather problem like last weekend, you're very late in rebooking if you wait until your flight has been canceled. I believe CO put out the bulletin about "travel reaccommodations" at least 24 hours before the weather hit. During that time, many people have travel plans have already rebooked on the remaining seats for the next 2-3 days. Act early, act fast, and you save yourselves a lot of time and trouble.
This is one thing CO is great about, and has helped me a couple times in the past. Last weekend, friends of mine (who had just gotten engaged) were scheduled to return home SLC-JFK on Friday on DL. I called and told them to rebook their flight on Thursday night -- they called DL and were told they wouldn't waive change fees until the original flight was cancelled. They ended up arriving in IAD Saturday night and renting a car to drive home, as that was the closest DL could get them until Monday!
Edited: They're not elites, or frequent fliers...but they should have listened to me when I told them to call back and ask someone else!!