Originally Posted by
bocastephen
2) if the CO flight is full, then the customer should be placed on the standby list - Delta's system orders the standby list not just by status, but also factoring in missed connections and delays, so a Plat with an irregular op situation would be cleared before a Plat who just wants to fly out earlier. CO should engineer their list clearing mechanism in the same manner. The customer can opt to go on the standby list for as many flights as they wish, while at the same time holding a confirmed seat on the next flight with open space. Whichever clears first, off they go - and the remaining protected segments/lists would automatically cancel.
.
I have experienced something similar on Delta were I was both standby on flight I might make depending subsequent delays as well as protected on a flight I could make. This was done by an RCC agent there I was glad she did. I tuned out number 3 in the stannby list that had 44 people on it ( you know how things can go downhill fast at ATL) and I made the flight. And yes I love those DL monitors that show the list and status.
I assume you can do the same on CO but don't have a recollection of having done that. I know I have been standby and had a confirmed seat on a later flight on NW. Just did that last week.