Originally Posted by
bestcare
I'm not sure if it is a thing of the past, thats why I am asking if anyone else was provided this survey. Prior to giving me the interview contact info, I was asked two questions online.
1) Overall, how satisfied are you with the services currently provided by Midwest Airlines?
I said Somewhat Satisfied
2) In the past 12 months, would you say that your satisfaction with Midwest has:
I said Decreased...
This is about their brand and advertising...I think they are researching these new planes very closely...I hope that they are trying to regain those passengers who are disappointed with their recent moves with saver service and the new regional jets...Part of me really doesn't think that signature is gone...if it is, I think every aircraft flying in blue needs to have a signature service cabin that execs get automatic space available upgrades...
This reminds me very much of a detailed survey I took a year or two ago. Basically, the Midwest survey was a series of questions regarding different cabin lay-outs, on-board amenities, and how much I'd be willing to pay for different products. I got the distinct impression that Midwest was collecting information for the Saver Service aircraft replacements. One of the questions in particular asked about my opinion on having a 2x2 seating section on the MD80s.
Shortly after I took that survey, word began leaking that Midwest was looking at replacing the MD80s with 737s or A320s. Then, last December word came that the MD80s would get a few rows of 2x2 seating. I suspect Midwest is going through the same process again before making a final decision on new aircraft purchases.