I currently am booked on a Fri-Mon trip to play golf and I'm flying on CO (EWR-LAS-EWR). My admin just now booked me onto a Mon-Tue business trip EWR-YYZ-EWR). Since my arrival PHX-EWR on Monday is less than an hour from my departure EWR-YYZ), she asked CO if I could get the two trips cloned onto one reservation, so that if I am delayed on my LAS trip, I would be protected on my YYZ trip.

As you might've guessed, CO said that it couldn't be done, and that my only recourse is to cancel one trip and then modify the LAS trip to include a YYZ R/T.

I've done this in the past, but not lately. Does anybody know if CO stopped cloning two reservations into one, or do I simply need to play dial-a-CSR?

Thanks.

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CO: Continental Airlines
Fri: Friday
Mon: Monday
Tue: Tuesday
Admin: Administrative assistant or secretary
CSR: customer service representative (these are people who work the telephone lines on behalf of the airline and make and change reservations for you)
R/T: Round-trip (this is when you fly from Point A to Point B and then back to Point A
LAS: Las Vegas, Nevada, United States of America
YYZ: Toronto, Ontario, Canada