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Thread: Elite benefit: Guaranteed Reservations on Sold-Out Flights
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Old Mar 18, 2007 | 12:43 pm
  #6  
cliburn
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Originally Posted by RobOnLI
Guess I'm not really sure what the problem is?? The OP states in his post that he's well within the 7 days of needing to fly and the post abuot NW's Plat Elite feature of overselling a flight for you clearly states that in order to get a WBC seat in "J" class, you must book *before* the 7 day window shows up.

NW gave you correct information -- they won't overbook J for you because you are within the 7 day mark.

Sorry they weren't able to accommodate you though and that you will take your business elsewhere. However, NW tries very, very hard not to overbook it's WBC cabin, whereas they are OK with overbooking coach.

-RM
When I said I was well within the window, I meant that I qualified (not that I did not qualify)... I would not have left for 10 days when I called. I am also not 'juding' them on overbooking WBC... my question is, they proclaim a benefit that they really do not intend (per the 2 NWA people I spoke with) to offer... why?
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