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Upgrades are based on availability. Rude Person
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Mar 18, 2007, 12:36 am
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Bigbit
Join Date: Dec 2004
Location: Southern CA
Programs: UA 1P-MM
Posts: 725
Sorry to hear you were so rudely treated by a real jerk. Unfortunately, FF status sometimes brings out the worst in these sort of people.
Kudo's to the UA employees for handling this ugly situation the best that they could.
Bigbit
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