On 2/26 I had a flight to Cancun Mexico from Rochester NY on Jetblue. I made sure to call the evening before at 11pm to make sure everything was set for my 6 am depature. At 11pm I was told the flight was ontime and no problem. I again called the mornign of the flight at 4 am to confirm the flight was ontime and was told YES again. Thus I proceeded to the airport, only to read Fligh Canceled. After goging through the line I was told by the ticket aganet that the flight was canceled the evening prior at 9pm. When I informed the rep that the 800 # was giving hte wrong information, he appolgized adn said there was nothing he could do but refer me to call the same number to Rebook.
If it were any worse it happened. I headd home and a few minuted beforethe scheduled flight, I was again told, its ontime.

Needless to say the flight was canceled and JetBlue's 800# is of no assitance. I have tried contacting the Customer Satisfaction number with no response, via email, mail, fax, or phone.

I understand weather can and does effect flights, but if I was informed that the flight was cancelled I could have save my hotel deposit and a big Morning run around.

Any suggestions, other then NEVER FLY JETBLUE.