FlyerTalk Forums - View Single Post - AA: Fares Booked And Held Online Not Guaranteed?
Old Mar 16, 2007 | 2:11 am
  #13  
nbevan
 
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
A fare can only be held while it is valid. If a fare expires in less than 24 hours, so does the hold. There have been previous reports of people getting caught by this, not noticing that a hold expired the same day.

My experience shows that a held fare can go down when repriced using a cheaper fare code, but presumably the opposite should not happen. As long as you are holding a particular fare code, it should remain available at the same price? If not it makes putting a reservation on hold pointless!

Maybe the op's problem related to the closeness to expiry when he tried to make the booking? But it has to be a mistake that AA should acknowledge.
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