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Old Dec 18, 2003 | 7:05 pm
  #4  
chrisny2
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Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AF Gold, Hyatt Globalist,IHG Diamond, Hilton Diamond, Delta Gold
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by CaseyN2:
I am missing two sets of WP. mile.
One on a same day turnaround trip to Tampa, only one way posted.
Another where I was rerouted because of the weather. Do I call or email them.
These missing miles would put me over 75000 for Platinum.

Thanks for any advice.
Casey.
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I had a same day round trip and called the WP service center when only one way posted. The rep said "the computer sometimes doesn't like that" and said he'd put in a request for the miles to post. He said I should expect to see them in a few days. I'm not too worried as NW has proved to me time and time again to be eager to earn my business through great customer service. I recently used the BUMP program to switch a CO flight over to a NW one. The flight posted as a CO codeshare even though it wasn't actually one. I sent in a fax with my boarding passes and the service center switched them to NW flights (so I could receive Mile-A-Rama credit) AND posted them at full Y/F fares to thank me for giving NW the marginal revenue. Thanks NW!
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