Originally Posted by
kirfan
I purchased an open jaw to Europe two weeks ago for my wife and I. Didn't want to hassle with the reward desk and use reward points. I wish I had known that the functionality was coming online. Would have saved a bundle.
Even if you'd known the feature was coming online, you should never wait to book award travel. A call to the rewards desk isn't torture or anything like that.
Agreed, though--this is a good feature. Just two more big things left for online reward booking:
-Stopovers
-More partner travel