Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF LTG / P1 , LH LT SEN / HON, OZ LT Diamond +, Marriott LT PT, HH Diamond,
Posts: 15,137
And there is another high tech option: Fax. I had no problem faxing them and getting my points.
Talking about IT errors: In my current booking ground staff can not see my QFF number when checking in and tell me it is not in the system. On the website, I can see my reservation but get an error message when clicking on it. Reservations etc. can see my QFF number without any problem.